GetHuman-alice_rt's customer service issue with WhatsApp from May 2018
Help with my WhatsApp issue
The issue in GetHuman-alice_rt's own words
Request a refund ... I have been charged by EE for using Whatsapp when speaking to my brother in America because there has been a server error and WhatsApp hasn't been connecting to WiFi. I have been charged £*** for their error and I need a refund.
It was their error: I used whatsapp to call my brother in Miami and WhatsApp for some reason failed to connect to my server and so I was charged £*** for ** minutes worth of calls - I've never been charged this amount before.
A refund please
Two emails (there is no phone number)
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Please help with my WhatsApp issue
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