To whom it may concer,*My Whatsapp account was linked to a company domain. When I left...

GetHuman-zazasam's customer service issue with WhatsApp from May 2018

Help with my WhatsApp issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-zazasam's own words
To whom it may concer,*My Whatsapp account was linked to a company domain. When I left the company I changed my phone number and transferred my account to it and everything was fine. However, a colleague of mine called me and told me that my previous company has retrieved a backup from Google Drive of my Whatsapp chats and will be able to access them once they reactivate my old number. **Everyone I know uses Whatapp because we are certain that no one can access our data. I guess not! I guess everyone who changes their phone number for any reason is susceptible to being hacked and for his old information to be out in the open for any low life to use against him or her.**Since I have transferred my account to another number, my old number should not be able to access any of my old or new data. **It is absolutely urgent that my data may old data may not be accessed by anyone who will have access to my old phone number. **My old number was ************** and it was linked to *****@***.com**I don't need the data, I don't need to see it, all I need is that phone number ************** shall not have access to the backup data that was linked to *****@***.com***BR,**Samer I. Zaza
GetHuman-zazasam did not yet indicate what WhatsApp should do to make this right.
I have an issue with WhatsApp too
How GetHuman-zazasam fixed the problem
We are waiting for GetHuman-zazasam to fix the problem and share the solution with the rest of us customers.
Please help with my WhatsApp issue
Do you have a customer issue as well?
We can help you get WhatsApp's attention and get better help faster. Tap below to get started.
Having WhatsApp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would WhatsApp email you?
This email address isn't valid

WhatsApp

Customer service issue
Reported by GetHuman-zazasam
May 16th, 2018 - 10 mons ago
I have an issue with WhatsApp too
Fixed
Seen by 5 customers so far
Similar issue to 204 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used
Timeline
GetHuman-zazasam started working on this issue
May 16th, 2018 1:45pm
GetHuman-zazasam indicated the issue is not fixed yet.
May 17th, 2018 2:55pm