I did not use whatsapp for * months as I was preparing for an exam. In the meantime my...

GetHuman-jainnama's customer service issue with WhatsApp from May 2018

Help with my WhatsApp issue
The issue in GetHuman-jainnama's own words
I did not use whatsapp for * months as I was preparing for an exam. In the meantime my phone got dropped in the water and is no more functional.**When an account is not active from last ** days, whatsapp puts that account in the recycle list. After that if the account is logged in from a different device, whatsapp assumes that number has been recycled and hence deletes the important information from that account.**Now I will be using whatsapp from a new phone, after more than ** days, but my number is not recycled.**I don't want my account information to be deleted, I don't want my groups on whatsapp to be deleted.***.) I have a huge backup of chats on the google drive, if my account is deleted, (recycled to be more peculiar), will I be able to backup my chats from drive?***.) Can I prevent my account from getting deleted or recycled?
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WhatsApp

Customer service issue
Reported by GetHuman-jainnama
May 15th, 2018 - 10 mons ago
I have an issue with WhatsApp too
Fixed
Seen by 7 customers so far
Similar issue to 521 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used
Timeline
GetHuman-jainnama started working on this issue
May 15th, 2018 12:37pm
GetHuman-jainnama indicated the issue is not fixed yet.
May 16th, 2018 9:13am
GetHuman-jainnama indicated the issue is not fixed yet.
May 16th, 2018 9:13am
GetHuman-jainnama indicated the issue is not fixed yet.
May 16th, 2018 9:14am
GetHuman-jainnama indicated the issue is not fixed yet.
May 16th, 2018 9:15am
GetHuman-jainnama indicated the issue is not fixed yet.
May 17th, 2018 1:35pm