i uninstalled my whatsapp and re installed the app and there was none of my data on the...

GetHuman-mirang's customer service issue with WhatsApp from May 2018

Help with my WhatsApp issue
Tip from another customer
If you are having app or service issues then you should report it through the app. If you reset your device or delete the app and re-download it that may help too
The issue in GetHuman-mirang's own words
i uninstalled my whatsapp and re installed the app and there was none of my data on there. but before doing that i backed up my phone. And after i found out my data was gone i installed some app to recovered my messages to my computer on desktop. I had to do all of this because i was unable to call from whatsapp.
GetHuman-mirang did not yet indicate what WhatsApp should do to make this right.
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WhatsApp

Customer service issue
Reported by GetHuman-mirang
May 8th, 2018 - 6 mons ago
I have an issue with WhatsApp too
Not resolved
Seen by 18 customers so far
Similar issue to 288 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used
Timeline
GetHuman-mirang started working on this issue
May 8th 10:41pm
GetHuman-mirang indicated the issue is not fixed yet.
May 10th 3:38am