Someone was threatening me asking for money and if I did not pay they would hurt me and...
GetHuman-edwinlop's Hacked Account issue with WhatsApp from April 2018
Help with my WhatsApp issue
GetHuman-edwinlop's next move: try the WhatsApp help center.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-edwinlop will want to follow the link below to head to their help center. We will check on GetHuman-edwinlop later to make sure it's all set or try to help escalate.
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-edwinlop's own words
Someone was threatening me asking for money and if I did not pay they would hurt me and my family and I blocked that number but they kept writing me another I would delete whatsapp application without deleting my account and call my cell phone company and change cell phone number and now I want to delete my account but I can enter because you know that when you put the number they send you a text message to verify that the number is true but I do not have that number and now I do not know how to eliminate that account
GetHuman-edwinlop did not yet indicate what WhatsApp should do to make this right.
I have an issue with WhatsApp too
How GetHuman-edwinlop fixed the problem
We are waiting for GetHuman-edwinlop to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.