...you gave me a * digit activation code (which I put in), then asked for my password...

GetHuman627070's Recover Account issue with WhatsApp from April 2018

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The issue in GetHuman627070's own words
..reinstall all my old messages when I changed to an iPhone (same number as my old phone) ... ...you gave me a * digit activation code (which I put in), then asked for my password (which I didn’t know), so you sent me more numbers to put in, but they wasn’t accepted, & now all the only messages I have are my new ones.
The messages were soo important to me as they were conversations I’d had with some close family members & friends that have now passed away.
Could you please retrieve them & put them back on my new phone (***********)
I have an issue with WhatsApp too
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iPhone se changed from an LG android phone
Recover Account issue
Reported by GetHuman627070
Apr 25th, 2018 - a yr ago
I have an issue with WhatsApp too
Not resolved
Seen by 2 customers so far
Similar issue to 85728 others
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
WhatsApp Version Type
Device Used
GetHuman627070 started working on this issue
Apr 25th, 2018 8:10am
GetHuman627070 indicated the issue is not fixed yet.
Apr 26th, 2018 9:16am