...you gave me a * digit activation code (which I put in), then asked for my password...

GetHuman627070's Recover Account issue with WhatsApp from April 2018

Help with my WhatsApp issue
The issue in GetHuman627070's own words
..reinstall all my old messages when I changed to an iPhone (same number as my old phone) ... ...you gave me a * digit activation code (which I put in), then asked for my password (which I didn’t know), so you sent me more numbers to put in, but they wasn’t accepted, & now all the only messages I have are my new ones.
The messages were soo important to me as they were conversations I’d had with some close family members & friends that have now passed away.
Could you please retrieve them & put them back on my new phone (***********)
I have an issue with WhatsApp too
How GetHuman627070 fixed the problem
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WhatsApp

iPhone se changed from an LG android phone
Recover Account issue
Reported by GetHuman627070
Apr 25th, 2018 - 7 mons ago
I have an issue with WhatsApp too
Not resolved
Seen by 2 customers so far
Similar issue to 26146 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used
Timeline
GetHuman627070 started working on this issue
Apr 25th 8:10am
GetHuman627070 indicated the issue is not fixed yet.
Apr 26th 9:16am