I you tubed how to retrieve previous message and followed the steps. - to access previo...

GetHuman-foflonke's customer service issue with WhatsApp from April 2018

Help with my WhatsApp issue
to access previously deleted messages ... I you tubed how to retrieve previous message and followed the steps.
When I logged back onto watapp, the previously deleted messages did not come up and further more the most recent once were deleted as well. all my messages stop at March ****...I need help in retrieving recent messages urgently...if possible the older ones that would also be great.
Please talk me through step by step on how to firstly have my most recent up to date messages back, and secondly if possible to retrieve message *months back. thank you
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Watsapp
Customer service issue
Reported by GetHuman-foflonke
Apr 22nd, 2018 - 3 mons ago
I have an issue with WhatsApp too
Not resolved
Seen by 3 customers so far
Similar issue to 4598 others
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
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Timeline
GetHuman-foflonke started working on this issue
Apr 22nd 6:16pm
GetHuman-foflonke indicated the issue is not fixed yet.
Apr 23rd 9:55am