Your company declined my transfer now my card provider will not release the money back...

GetHuman5909154's customer service issue with Western Union from March 2021

Help with my Western Union issue
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Before contacting them, items GetHuman5909154 may need:
Payment tracking number, Sender's name, Receiver's name, and Amount of transfer
The issue in GetHuman5909154's own words
Your company declined my transfer now my card provider will not release the money back onto my card until you send me a cancelled transaction statement with the company name and number date of transaction the amount and reason it was declined also must state that you are not owed amy money and the date and reason you refunded it and it has to have the reference number **********. I've been trying for ** days to get this please fax to attn. Tara ***-***-**** fax thank you

GetHuman5909154 did not yet indicate what Western Union should do to make this right.

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What Do I Do If I'm Having Trouble Receiving a Payment from Western Union?What Do I Do If My Western Union Account Is Blocked?
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Western Union

Customer service issue
Reported by GetHuman5909154
Mar 31st, 2021 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 1980 others
1 customer following this

Timeline

GetHuman5909154 started working on this issue
Mar 31st 7:09pm