On ******** I was trying to send a money transfer of $** to my son. According to your a...

GetHuman1975509's customer service issue with Western Union from January 2019

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The issue in GetHuman1975509's own words
On ******** I was trying to send a money transfer of $** to my son. According to your agent - I am on the terror watch list and the money could not be sent. But, you took $** out of my account. I was told within *-* business days my money would be returned. Today is ******* and the money has still not been returned. I want my money returned...and also I contacted the FBI to ask about the terror watch list claim and it was completely false. What on earth is going on in your company?
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Western Union

Customer service issue
Reported by GetHuman1975509
Jan 16th, 2019 - 9 mons ago
I have an issue with Western Union too
Not resolved
Seen by 5 customers so far
Similar issue to 2676 others
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Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
Timeline
GetHuman1975509 started working on this issue
Jan 16th 1:20pm
GetHuman1975509 shared this issue with others over email
Jan 16th 1:25pm