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Before contacting them, items GetHuman-gennicec may need:
Payment tracking number, Sender's name, Receiver's name, and Amount of transfer
The issue in GetHuman-gennicec's own words
I put $**.** on my Western Union prepaid NetSpend card yesterday to accept phone calls from my Son yesterday and I'm trying to set up an account with Secures where he call with cheaper rates but it saying that I don't have enough funds on my card to check with y'all and I called my card to make sure that the money was on my card and it's on there but l know that y'all charge a .** cent fee Everytime you check your balance, but I'm trying to see what's going on with my card..
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