I purchased two money orders, one in the amount of $*** and one in the amount of...

GetHuman1363839's customer service issue with Western Union from October 2018

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The issue in GetHuman1363839's own words
I purchased two money orders, one in the amount of $*** and one in the amount of $*** (**-********* and **-*********) to rent out the club at my condominium building. The money orders were not used for intended purposes and I followed your agents instructions on how to cash them at my bank (Chase) but it was not successful. The bank teller advised me to get a money order made out to me in the same amounts so I can cash them properly. I have the original receipts from purchase, and it can be easily seen that these have not been used. Please assist me with this.
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Western Union

Customer service issue
Reported by GetHuman1363839
Oct 17th, 2018 - a mon ago
I have an issue with Western Union too
Not resolved
Seen by 1 customer so far
Similar issue to 1706 others
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Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
Timeline
GetHuman1363839 started working on this issue
Oct 17th 3:21pm