Refusing to return $$$

GetHuman-zedaut's customer service issue with Western Union from August 2018

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Help with my Western Union issue
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The issue in GetHuman-zedaut's own words
Transfer money from USA to a Paris, France based employee ... My name is THOMAS M ORNSTEDT i tried to send money to an employee who traveled to Paris, France for business. i tried to send her money from KY i handed the money to representative i was told the money was on hold and i have to call Wu have been doing that for days and no one is picking , this is urgent and i'm so frustrated ..i waited for an hour each time i called.
Western Union placed transfer on hold. Say they will not return money until they speak with me. I have called * times and been on hold a total of * hours!! *Have chat messaged with * different people who promise a quick resolution. Nothing happens! Last chat person indicated they are having "issues" in department I need to speak with*,
Return my money
In this case that does not matter. I have spent three days trying to contact them
Telephone to customer service, chat with customer service. Email to executive resolutions. No results other than promises
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Western Union

Money transfer
Customer service issue
Reported by GetHuman-zedaut
Aug 12th, 2018 - 7 mons ago
I have an issue with Western Union too
Seen by 5 customers so far
Similar issue to 1035 others
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Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
GetHuman-zedaut started working on this issue
Aug 12th, 2018 1:54pm
GetHuman-zedaut indicated the issue is not fixed yet.
Aug 12th, 2018 3:20pm
GetHuman-zedaut indicated the issue is not fixed yet.
Aug 13th, 2018 4:47pm
GetHuman-zedaut indicated the issue is not fixed yet.
Aug 13th, 2018 4:56pm
GetHuman-zedaut confirmed the issue is fixed. Hooray!
Aug 15th, 2018 4:14pm