I sent a money transfer to my friend in Kenya on Aug. **th. After sending was given an...

GetHuman-deemacmi's customer service issue with Western Union from August 2018

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The issue in GetHuman-deemacmi's own words
I sent a money transfer to my friend in Kenya on Aug. **th. After sending was given an *** number to call and speak to an agent. I have not been able to speak to an agent yet .been put on hold for * days. Returned to the retail location for help this morning and the customer s er device rep tried calling and was also left on hold and could not get through to an agent. I stood there for * hours. I did go online and live chatted and was informed my money was put on hold in their fraud dept. I want my money refunded to me or moved forward to my friend .
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Western Union

Customer service issue
Reported by GetHuman-deemacmi
Aug 11th, 2018 - a yr ago
I have an issue with Western Union too
Not resolved
Seen by 1 customer so far
Similar issue to 1021 others
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GetHuman-deemacmi started working on this issue
Aug 11th, 2018 9:21pm