Has not been resolved

GetHuman979530's customer service issue with Western Union from August 2018

Help with my Western Union issue
The issue in GetHuman979530's own words
Trying to send money to my son who is in the military and stationed overseas. ... Hi, on August **,**** at *:**pm PDT I sent my son, Timothy Ward, $*,*** to his military base in Japan. He couldn’t pick it up at his location. We used Money In Minutes service. Haven’t been able to get through to anyone in customer service or agent chat on line. We need to know what’s going on and get our money refunded.
Could never get through to anyone in customer service.
Refunding our money
Going on line to do an a gent chat but never was connected.
I have an issue with Western Union too
How GetHuman979530 fixed the problem
We went back to store where we sent western union and the customer service there was wonderful. They stayed in contact and followed through for us.
Please help with my Western Union issue
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Western Union

Money in minutes
Customer service issue
Reported by GetHuman979530
Aug 11th, 2018 - 7 mons ago
I have an issue with Western Union too
Fixed
GetHuman979530 shared how to fix
Seen by 17 customers so far
Similar issue to 997 others
0 customers following this
Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
Timeline
GetHuman979530 started working on this issue
Aug 11th, 2018 4:19pm
GetHuman979530 indicated the issue is not fixed yet.
Aug 11th, 2018 6:58pm
GetHuman979530 indicated the issue is not fixed yet.
Aug 11th, 2018 7:00pm
GetHuman979530 indicated the issue is not fixed yet.
Aug 11th, 2018 7:04pm
GetHuman979530 indicated the issue is not fixed yet.
Aug 12th, 2018 6:18pm
GetHuman979530 confirmed the issue is fixed. Hooray!
Aug 14th, 2018 6:06pm