Gethuman didn't help me any. the phone number offered is for money orders and not wire transfers. I got hung up on twice trying to do it Get human's way. FAIL!!

GetHuman-unitedhe's customer service issue with Western Union from August 2018

Help with my Western Union issue
The issue in GetHuman-unitedhe's own words
find out why there was a hold on the transfer ... I sent money transfer within the USA and the person could not pick it up they said the number didn't come through yet. When I tracked it it said it was on hold and to call customer service. I called the number given and was on hold one hour. I tried your ***-***-**** number but it's for money orders, I didn't have enough digits on number and holding the * didn't help either. I got hung up on twice! I'm currently on hold with the customer service number ***-***-****.
I spent * *** hours waiting to talk to a rep
At this point I need my money refunded.
Been a customer since ****
Finally went to the bank where I sent it from. They called their western union line and found a human being. I still have to jump through a few more hoops. Not resolved yet. I HATE Western Union!
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Western Union

Wire transfer
Customer service issue
Reported by GetHuman-unitedhe
Aug 10th, 2018 - 7 mons ago
I have an issue with Western Union too
Fixed
Seen by 4 customers so far
Similar issue to 971 others
0 customers following this
Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
Timeline
GetHuman-unitedhe started working on this issue
Aug 10th, 2018 4:54pm
GetHuman-unitedhe indicated the issue is not fixed yet.
Aug 10th, 2018 6:49pm
GetHuman-unitedhe indicated the issue is not fixed yet.
Aug 10th, 2018 6:53pm