Whatever you do, Do not wire money using WU, only use credit card. Not fixed

GetHuman-jimlab's customer service issue with Western Union from June 2018

Help with my Western Union issue
The issue in GetHuman-jimlab's own words
My wife wired $*** to a "drug store" in india to purchase drugs. Now they have the money, they say the size she ordered will not be in stock for ** or more days and say they have two larger sizes, but will cost more money. We are both in our **'s and on Social Security. We have no way of working to make more money to cover these costs or the additional ones. *The "store" will not refund the money. Can you help? Here is what they said in and email: **"Madam we can send you larger pack to you but you need to pay different after then we can send the bigger bottle but sorry refund is not possible. . ***On Tue, Jun **, **** at *:** PM, JL ******@***.com* wrote:**So, what are you proposing? Are you going to send a larger pack instead? Or, are you sending the money back?* *Jim****--------------------------------------------------------------------------------*From: Family Meds *mailto:*****@***.com* *Sent: Tuesday, June **, **** **:***To: JL*Subject: Re: FW: Money sent via Western Union for meds for Irene Labyak ***-***-*******Sorry we received a notification from our shipping*department,*** current Status of your order*is on Hold and could not ship,* *we are extremely sorry for that because *** tabs pack is not*available in stock, unfortunately *** tabs pack has been finished and New*stock coming may take time minimum **-** days,* *but right now we have *** Tabs Pack and *** Tabs*available in stock,*so if you want then we can ship bigger package today and*you can get your package tomorrow positively, but you need to pay*the difference amount. *Please tell me which one you need so i can call to shipping*company so they can ship that bottle to you soon ."** I would like to know also why your company might want to participate in fraud like this, if you cannot get the money back.**Jim Labyak****-***-****
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Western Union

Customer service issue
Reported by GetHuman-jimlab
Jun 12th, 2018 - 9 mons ago
I have an issue with Western Union too
Fixed
Seen by 6 customers so far
Similar issue to 458 others
0 customers following this
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Amount of transfer
Timeline
GetHuman-jimlab started working on this issue
Jun 12th, 2018 5:47pm
GetHuman-jimlab indicated the issue is not fixed yet.
Jun 12th, 2018 7:05pm
GetHuman-jimlab indicated the issue is not fixed yet.
Jun 12th, 2018 7:51pm
GetHuman-jimlab indicated the issue is not fixed yet.
Jun 12th, 2018 7:54pm
GetHuman-jimlab indicated the issue is not fixed yet.
Jun 13th, 2018 8:48pm
GetHuman-jimlab indicated the issue is not fixed yet.
Jun 15th, 2018 6:51pm