I only have one nerve left and if this problem isn't fixed this thing is going in the d...

GetHuman-arnetts's customer service issue with Western Digital from June 2018

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The issue and preferred resolution, in GetHuman-arnetts's own words:
I only have one nerve left and if this problem isn't fixed this thing is going in the dumpster !! *rd request for help... bought My P***port from Amazon last August (****) and it worked fine until this week when I tried to do a backup. Only thing that shows up is Dropbox. It should have at least lasted a year !! Can I get any help???
I trust that Western Digital will make this right and come up with a resolution that is fair.
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Western Digital

Customer service issue
Reported by GetHuman-arnetts
Jun 6th, 2018 - 2 mons ago
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GetHuman-arnetts started working on this issue
Jun 6th 2:05am