Your nice person Martin checked everything out & apparently something happened to my registry. He backed my 'c' drive to 'my History' and then I sent that to my 'e' drive to My Passport. Now I am not sure how to do another backup using my History. Help please I don't want to mess things up worse.

GetHuman-arnetts's customer service issue with Western Digital from June 2018

Help with my Western Digital issue
The issue in GetHuman-arnetts's own words
Do a weekly back up and only Dropbox shows up. ... When I did a backup on my WD Passport last week it did ok. When I tried to do a backup today and again today all that shows up is Dropbox ! My computer does not show up.***NOT FIXED * July *, ****, My warranty date is August *, ****. My backup software has gone away from my computer now. I can't back up anything.
It worked the week before for the weekly backup.... DID YOU BOTHER TO READ THIS ????
Fixing the blasted thing !!!! I am not a kid and am getting more upset each day !!!! I WANT IT FIXED -
Will be only a year in August.................and have had no problems until now.
Everything I was told to try and nothing has worked. Your person got the history to work and now that won't work.... says drive B:* but nothing there. Originally said drive A:*
I have an issue with Western Digital too
How GetHuman-arnetts fixed the problem
We are waiting for GetHuman-arnetts to fix the problem and share the solution with the rest of us customers.
Please help with my Western Digital issue
Do you have a customer issue as well?
We can help you get Western Digital's attention and get better help faster. Tap below to get started.
Having Western Digital issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Western Digital email you?
This email address isn't valid

Western Digital

My Passport
Customer service issue
Reported by GetHuman-arnetts
Jun 4th, 2018 - 5 mons ago
I have an issue with Western Digital too
Fixed
Seen by 18 customers so far
Similar issue to 317 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman-arnetts started working on this issue
Jun 4th 5:38pm
GetHuman-arnetts indicated the issue is not fixed yet.
Jun 4th 7:19pm
GetHuman-arnetts indicated the issue is not fixed yet.
Jun 5th 6:40pm
GetHuman-arnetts indicated the issue is not fixed yet.
Jun 5th 6:47pm
GetHuman-arnetts indicated the issue is not fixed yet.
Jun 5th 6:48pm
GetHuman-arnetts indicated the issue is not fixed yet.
Jun 5th 6:51pm
GetHuman-arnetts indicated the issue is not fixed yet.
Jun 6th 12:23am
GetHuman-arnetts indicated the issue is not fixed yet.
Jun 7th 6:41pm
GetHuman-arnetts indicated the issue is not fixed yet.
Jun 7th 7:02pm
GetHuman-arnetts indicated the issue is not fixed yet.
Jun 7th 7:06pm
GetHuman-arnetts indicated the issue is not fixed yet.
Jun 7th 7:08pm
GetHuman-arnetts indicated the issue is not fixed yet.
Jun 7th 7:15pm
GetHuman-arnetts indicated the issue is not fixed yet.
Jun 28th 7:10pm
GetHuman-arnetts shared this issue with friends on Facebook
Jun 28th 7:12pm
GetHuman-arnetts shared this issue with your circles on Google+
Jun 28th 7:13pm
GetHuman-arnetts indicated the issue is not fixed yet.
Jul 6th 10:11pm
GetHuman-arnetts indicated the issue is not fixed yet.
Jul 6th 10:20pm