Your nice person Martin checked everything out & apparently something happened to my registry. He backed my 'c' drive to 'my History' and then I sent that to my 'e' drive to My Passport. Now I am not sure how to do another backup using my History. Help please I don't want to mess things up worse.
GetHuman-arnetts's customer service issue with Western Digital from June 2018
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The issue in GetHuman-arnetts's own words
Do a weekly back up and only Dropbox shows up. ... When I did a backup on my WD Passport last week it did ok. When I tried to do a backup today and again today all that shows up is Dropbox ! My computer does not show up.***NOT FIXED * July *, ****, My warranty date is August *, ****. My backup software has gone away from my computer now. I can't back up anything.
It worked the week before for the weekly backup.... DID YOU BOTHER TO READ THIS ????
Fixing the blasted thing !!!! I am not a kid and am getting more upset each day !!!! I WANT IT FIXED -
Will be only a year in August.................and have had no problems until now.
Everything I was told to try and nothing has worked. Your person got the history to work and now that won't work.... says drive B:* but nothing there. Originally said drive A:*
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