Hello, Here we go again another unhappy customer. I bought my ticket on July ***** bef...

GetHuman1650221's customer service issue with WestJet from November 2018

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The issue in GetHuman1650221's own words
Hello, Here we go again another unhappy customer. I bought my ticket on July ***** before the price increased for first checked bag. My flight was Oct **th from Toronto to POS I paid $** for checked bag. Upon leaving POS on Nov *nd your agents refused to allow me to pay $** they insisted that I have to pay $** usd and Wesjet will reinburse me. I paid $** plus taxes. When I received my visa statement there, there is an amount for $** .** with a credit of $*.** Can you please explain this transaction in details. I paid for my ticket in Canadian $$$ I paid for my first checked in Canadian $$$ why do you have to add USD $$$ to make this complicated. Please take a few minutes to respond to me, I would really appreciate it.*Regards*Drupati Ramkissoon
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WestJet

Customer service issue
Reported by GetHuman1650221
Nov 29th, 2018 - 9 mons ago
I have an issue with WestJet too
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Seen by 2 customers so far
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Timeline
GetHuman1650221 started working on this issue
Nov 29th, 2018 1:06am