I used to love to come to the Wendy's in Frazier Park for a baked potato. The address i...

GetHuman4082699's Complaint issue with Wendy's from December 2019

Help with my Wendy's issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4082699's own words
I used to love to come to the Wendy's in Frazier Park for a baked potato. The address is ***** Frazier Mountain Park ,Frazier Park, California *****. Better workers are needed at this location due to unprofessionalism. There's a worker named Amber who always claims that the grill and frosty machine are down. It doesn't matter what time of night I visit. The machine is down whenever I try to make an order because of lazy workers like Amber not doing her job. She needs to be fired due to negligence and horrible customer service. This is a ** hour establishment, so the frosty machine doesn't need to be down all night. Last time I was in, I asked how long it takes to clean a frosty machine and I was told an hour and a half, this was at * in the morning. The machine starts to be cleaned around ** pm and isn't functioning until ** hours later. The day shift is amazing, I always get what I need. The night shift is horrible

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Wendy's

Complaint issue
Reported by GetHuman4082699
Dec 12th, 2019 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 123 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman4082699 started working on this issue
Dec 12th, 2019 8:07am
GetHuman4082699 confirmed the issue is fixed. Hooray!
Dec 12th, 2019 8:07am
GetHuman4082699 indicated the issue is not fixed yet.
Dec 12th, 2019 8:07am
GetHuman4082699 confirmed the issue is fixed. Hooray!
Dec 15th, 2019 8:33am