I have eaten lunch at Wendy's most days of the week for several years. I do so because...

GetHuman-songflut's Complaint issue with Wendy's from March 2019

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The issue in GetHuman-songflut's own words
I have eaten lunch at Wendy's most days of the week for several years. I do so because the quality of the food and formerly, the price. My favorite Wendy's is the one on Towne Blvd. in Middletown, Ohio. It is always extremely well managed, everyone is very friendly and very accommodating. Other Wendy' stores could take lessons from the management and staff at this store.*Today I discovered that the salad that I sub for fries in my grilled chicken combo is being charged an extra ** cents. While that does not seem like a lot, it does add up. More to the point, why should any customer be punished for preferring a healthy choice of food instead of fries or chili? This price increase is on top of your price increases the first of the year. The salad I had today was bigger than the old side salad. I do NOT want bigger. I want a salad that is fresh and contains the "good" greens (which this one did not) and is not more expensive than other items that can be subbed. Perhaps you should ask your loyal customers what they want before you make some of the changes that you do*Regards,*Joyce Zigler

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Wendy's

Complaint issue
Reported by GetHuman-songflut
Mar 27th, 2019 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 330 others
0 customers following this
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Timeline

GetHuman-songflut started working on this issue
Mar 27th, 2019 12:36am
GetHuman-songflut indicated the issue is not fixed yet.
Mar 30th, 2019 12:34pm