At the south side Holland, MI restaurant today the menu had an item "chili with sour cr...
GetHuman-gbmiedem's customer service issue with Wendy's from February 2019
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The issue in GetHuman-gbmiedem's own words
At the south side Holland, MI restaurant today the menu had an item "chili with sour cream & chives baked potato $*.**" that they refused to honor, insisting the price was per item regardless of what the menu said. Service was so poor that many in line behind us walked out as we tried to place our order for four adults and two children (about ** minutes) and waited for it to be filled (about ** minutes with five staff, of whom the order taker was untrained and two others did nothing while the flustered manager and one other did all the work). Not a very good showing for this location today and we may choose other options for future Sunday lunches.
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