Was at a Wendy's in Bowie Md at **** hrs. When finally got my food, I went to the condi...

GetHuman1833393's customer service issue with Wendy's from December 2018

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The issue in GetHuman1833393's own words
Was at a Wendy's in Bowie Md at **** hrs. When finally got my food, I went to the condiment bar. No napkins, salt nor ketchup, When I went back to the counter and politely asked for salt and a napkin, I was rudely told NO, we ain't got's none. I asked again and the second counter girl says " ya didn't here her, we ain't got none. Well, lord and behold if there isn't a young girl standing directly behind her with a stack of napkins. She also said she would find me some salt. She came to my table and gave me the only pack she could find. The Manager needs to find out who was working the counter and fire them. I can tell you that the young lady I went up and tipped for being so nice that seemed to be the only one that cared about her job is petite, blond hair and wears glasses. The other two girls were African-American with really bad attitudes, they need to be talked to or let go. I'm in the service business and have been so for over three decades, I would not want either of these two to be the face of my business. I will never return to that store unless Wendy's Corporate steps in and make a managerial change and cleans the place up.*Sincerely,*Charles E. Choux

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Wendy's

Customer service issue
Reported by GetHuman1833393
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 225 others
0 customers following this

Timeline

GetHuman1833393 started working on this issue
Dec 26th, 2018 6:23pm

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