I have a new account and debit card with Wells Fargo. All going fine until I tried to u...
GetHuman5801208's customer service issue with Wells Fargo from March 2021
Help with my Wells Fargo issue
The issue in GetHuman5801208's own words
I have a new account and debit card with Wells Fargo. All going fine until I tried to use the card to sends funds and commissary supplies to incarcerated husband, which I do weekly thru a company called Access Corrections. Attempts to use card via the Access Corrections website have been met with declinations and suggestions to recheck input info and retry. Unfortunately...same result. Access Corrections says check with Wells Fargo to see if they are blocking these transactions for security concerns or similar reasoning.
GetHuman5801208 did not yet indicate what Wells Fargo should do to make this right.
I have an issue with Wells Fargo too
How GetHuman5801208 fixed the problem
Wells Fargo was blocking these transactions for safety*security reasons. After calling, and answering questions to verify my identity, I informed them that these transactions were being attempted by me and were valid. They immediately removed their block and asked me to try transaction(s) again with the vendor. They went thru without a problem. Very satisfied with response.
Please help with my Wells Fargo issue
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GetHuman5801208 confirmed the issue is fixed. Hooray!
Mar 4th 7:11pm
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