I need a copy of my tax documents mailed to my address as WellsFargo has locked me out...

GetHuman-akornick's customer service issue with Wells Fargo from February 2020

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The issue in GetHuman-akornick's own words
I need a copy of my tax documents mailed to my address as WellsFargo has locked me out of my online account and I don't have a current mobile phone number on file. I had a mortgage with Wells but am no longer a customer but need the documents for tax purposes.**How can I get a paper copy sent to me or my account unlocked?
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Wells Fargo

Customer service issue
Reported by GetHuman-akornick
Feb 17th, 2020 - a mo ago
Not resolved
Seen by 3 customers so far
Similar issue to 1047 others
0 customers following this
Timeline
GetHuman-akornick started working on this issue
Feb 17th 7:58pm
GetHuman-akornick indicated the issue is not fixed yet.
Feb 18th 12:50am