I just wrote a detailed message explaining a problem with a "late charge" on our curren...

GetHuman-azsunset's customer service issue with Wells Fargo from February 2019

3 views
 | 
2687 similar
 | 
0 following
Help with my Wells Fargo issue
Next: our robot will wait on hold for GetHuman-azsunset to get a Wells Fargo rep on the line!
Always use the GetHuman Phone tocall Wells Fargo. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-azsunset's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-azsunset may need:
Name on the account, Billing address, Account holders birthday, Last 4 of SSN, and Full card number
The issue in GetHuman-azsunset's own words
I just wrote a detailed message explaining a problem with a "late charge" on our current Wells Fargo statement. I am hoping you can find it and help me through "chat" or e-mail as I have a hearing problem and can't talk to one of your agents on the phone.*The account is under my husband's name, George W. Lehman, Jr. I would appreciate it if you could find this message as it would be difficult for me to relay it again, in detail. I was told that I didn't suggest a "fix" for it, but I did - I asked for the late charge of $**.** to be removed from the next statement before it is due on ********. The last four digits of the account number are ****. Please let me know if you can help. I can barely hear on the phone any more so I would like to solve this through chat or e-mail. E-mail address is: *****@***.com Thank you, Irene K. Lehman.
GetHuman-azsunset did not yet indicate what Wells Fargo should do to make this right.
I have an issue with Wells Fargo too
How GetHuman-azsunset fixed the problem
We are waiting for GetHuman-azsunset to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Wells Fargo's attention and get better help faster. Tap below to get started.
Having Wells Fargo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-azsunset fixes it.
This email address isn't valid

Wells Fargo

Customer service issue
Reported by GetHuman-azsunset
Feb 16th, 2019 - 8 mons ago
I have an issue with Wells Fargo too
Not resolved
Seen by 3 customers so far
Similar issue to 2687 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-azsunset started working on this issue
Feb 16th 10:20pm