On December **st I attempted to make a payment on my auto loan, but I put in the wrong...

GetHuman1917950's customer service issue with Wells Fargo from January 2019

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The issue in GetHuman1917950's own words
On December **st I attempted to make a payment on my auto loan, but I put in the wrong account number that was linked to a savings account with no money. They attempted to take money out and it was declined. I then paid off the bill with my other savings account. But when I put money in the *st savings account, it tried to again draw the $***.** from the account. So I was charged that amount at * different times from * different accounts. I need my $***.** back in my account as soon as possible.
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Wells Fargo

Customer service issue
Reported by GetHuman1917950
Jan 7th, 2019 - a mon ago
I have an issue with Wells Fargo too
Not resolved
Seen by 4 customers so far
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GetHuman1917950 started working on this issue
Jan 7th 9:34pm