My mother, Naushaba Qadri, is out of the country and is unable to access any of her WF...

GetHuman951402's customer service issue with Wells Fargo from August 2018

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The issue in GetHuman951402's own words
My mother, Naushaba Qadri, is out of the country and is unable to access any of her WF accounts. Apparently, they’ve been blocked and that may be due to her not incorporating a travel plan. The main, underlying issue however is that she has been charged a late fee * interest on her secured credit card account because of this reason. She wants to pay it off and be able to access her account again but is unable to get into it. Can you please help her with this issue? Her email address is *****@***.com and mine is *****@***.com if you need to get in contact with me. I’m here in the states currently where my number is ************. Please feel free to get in contact so that we may get this issue resolved ASAP! I also feel the late fee * interest charged on her secured credit account was by mistake because she’s been attempting to access her account for the past two weeks or so but hasn’t been able to unfortunately. Please reach out as soon as possible! Thank you!
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Wells Fargo

Customer service issue
Reported by GetHuman951402
Aug 15th, 2018 - a yr ago
I have an issue with Wells Fargo too
Not resolved
Seen by 19 customers so far
Similar issue to 806 others
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Timeline
GetHuman951402 started working on this issue
Aug 15th, 2018 5:43pm