I am looking for someone who can look up a couple of deposits that I can not match to a...

GetHuman971886's customer service issue with Wells Fargo from August 2018

Help with my Wells Fargo issue
The issue in GetHuman971886's own words
I am looking for someone who can look up a couple of deposits that I can not match to any of our loans. They were both done on the **th of July and the amounts were $****.** and $****.**. The bank detail says "ACH DEBIT XXXXX**** WFB COMM. LOAN DEBITS. I show that we have the following loans, ********-***, ******-***, ******-*** and ******-*** and none of them match the amounts listed above. Can you tell me what loan the payments belong to? *Thank you in advance for your help.*Wendy Newton
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Wells Fargo

Customer service issue
Reported by GetHuman971886
Aug 9th, 2018 - 7 mons ago
I have an issue with Wells Fargo too
Fixed
Seen by 3 customers so far
Similar issue to 752 others
0 customers following this
Items needed
Name on the account
Billing address
Account holders birthday
Last 4 of SSN
Full card number
Timeline
GetHuman971886 started working on this issue
Aug 9th, 2018 5:42pm
GetHuman971886 indicated the issue is not fixed yet.
Aug 9th, 2018 8:00pm
GetHuman971886 indicated the issue is not fixed yet.
Aug 10th, 2018 5:53pm