Wells Fargo,**I am in Bangkok, Thailand. I can use the ATM and withdraw cash, but I CAN...

GetHuman783670's customer service issue with Wells Fargo from June 2018

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The issue in GetHuman783670's own words
Wells Fargo,**I am in Bangkok, Thailand. I can use the ATM and withdraw cash, but I CAN'T open my online account to examine it. Wells Fargo wants me to enter an access code, which I don't have. **Wells Fargo wrote that the access code was sent to my (***)***-**** phone number, but my reliable friend living at that address said it DIDN'T arrive. I don't travel with a mobile phone nor do I text. Please send the access code to my email *****@***.com**I will greatly appreciate any assistance.****Click here to Reply or Forward**.** GB (*%) of ** GB used*Manage*Terms - Privacy*Last account activity: * hours ago*****Click here to Reply, Reply to all, or Forward**.** GB (*%) of ** GB used*Manage*Terms - Privacy*Last account activity: * hours ago

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Wells Fargo

Customer service issue
Reported by GetHuman783670
Jun 14th, 2018 - 3 years ago
Fixed
Seen by 27 customers so far
Similar issue to 427 others
1 customer following this
Items needed
Name on the account
Billing address
Account holders birthday
Last 4 of SSN
Full card number

Timeline

GetHuman783670 started working on this issue
Jun 14th, 2018 1:35pm
GetHuman783670 indicated the issue is not fixed yet.
Jun 14th, 2018 5:14pm
GetHuman783670 indicated the issue is not fixed yet.
Jun 14th, 2018 5:17pm
GetHuman783670 indicated the issue is not fixed yet.
Jun 17th, 2018 6:20pm

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