Wells Fargo sent ME an email about my account and I am ** years old and do not do much...

GetHuman-jbteach's customer service issue with Wells Fargo from June 2018

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The issue in GetHuman-jbteach's own words
Wells Fargo sent ME an email about my account and I am ** years old and do not do much on computer so did not know how to send it to their inbox as requested. I had called their **** about * times to find out who sent a DEPOSIT to my account - turned out it was Edward Jones and OK but I replied to their email but Microsoft said I could not do that but the Wells Fargo email disappeared and I could not find it in deletes or drafts or any where else. I gave them my land line phone * when asked not knowing they would send a text which I cannot get on that. HELP!!
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Wells Fargo

Customer service issue
Reported by GetHuman-jbteach
Jun 12th, 2018 - 5 mons ago
I have an issue with Wells Fargo too
Fixed
Seen by 2 customers so far
Similar issue to 410 others
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Items needed
Name on the account
Billing address
Account holders birthday
Last 4 of SSN
Full card number
Timeline
GetHuman-jbteach started working on this issue
Jun 12th 2:01am
GetHuman-jbteach indicated the issue is not fixed yet.
Jun 12th 2:01am