My password no longer is accepted and I am told that I need a new security code to chan...
GetHuman-donaldsu's customer service issue with Wells Fargo from May 2018
Help with my Wells Fargo issue
First: share to improve GetHuman-donaldsu's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-donaldsu to get a Wells Fargo rep on the line!
Always use the GetHuman Phone tocall Wells Fargo. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-donaldsu's own words
My password no longer is accepted and I am told that I need a new security code to change it. I cannot get the security code, because the web site insists that it be sent by text to my phone. I have a land line phone at ***-***-**** that only can receive verbal messages. Can you not send me this security number at my email address which is *****@***.com or call me. Right now I am totally, for no reason that I can fathom unable either to access my account with my usual name and password, nor manage to change to a new one. It is a total catch **. Please help!* Donald F. Surr
GetHuman-donaldsu did not yet indicate what Wells Fargo should do to make this right.
I have an issue with Wells Fargo too
How GetHuman-donaldsu fixed the problem
We are waiting for GetHuman-donaldsu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.