Need to approve the new insurance company we will be using for our mortgage. The insura...

GetHuman635515's customer service issue with Wells Fargo from April 2018

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The issue and preferred resolution, in GetHuman635515's own words:
Need to approve the new insurance company we will be using for our mortgage. The insurance company told me to call you and notified you about the change and approve the new payment to the new company UPC starting May *.
I trust that Wells Fargo will make this right and come up with a resolution that is fair.
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Wells Fargo

Customer service issue
Reported by GetHuman635515
Apr 27th, 2018 - 3 mons ago
I have an issue with Wells Fargo too
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Seen by 2 customers so far
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Items needed
Name on the account
Billing address
Account holders birthday
Last 4 of SSN
Full card number
Timeline
GetHuman635515 started working on this issue
Apr 27th 8:02pm