Of the bank branch gave me the wrong info - Pay off my mortgage - I really wanted to pa...

GetHuman626356's customer service issue with Wells Fargo Home Mortgages from April 2018

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122 similar
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1 following
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Before contacting them, items GetHuman626356 may need:
Name on mortgage/loan, Loan/mortgage number, Property address, Last 4 of social security number, Date of birth, and Account phone number
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The issue in GetHuman626356's own words
Pay off my mortgage ... Of the bank branch gave me the wrong info
I really wanted to pay off the balance asap
To speak with someone & get more definite info
I have an issue with Wells Fargo Home Mortgages too
How GetHuman626356 fixed the problem
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Wells Fargo Home Mortgages

Wells Fargo local bank branch
Customer service issue
Reported by GetHuman626356
Apr 24th, 2018 - 5 mons ago
I have an issue with Wells Fargo Home Mortgages too
Not resolved
Seen by 3 customers so far
Similar issue to 122 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman626356 started working on this issue
Apr 24th 10:59pm