Of the bank branch gave me the wrong info - Pay off my mortgage - I really wanted to pa...

GetHuman626356's customer service issue with Wells Fargo Home Mortgages from April 2018

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69 similar
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1 following
Help me with my issue
Before contacting them, items GetHuman626356 may need:
Name on mortgage/loan, Loan/mortgage number, Property address, Last 4 of social security number, Date of birth, and Account phone number
GetHuman626356's next move: have a Wells Fargo Home Mortgages rep call.
Always use the GetHuman Phone tocall Wells Fargo Home Mortgages. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman626356's own words:
Pay off my mortgage ... Of the bank branch gave me the wrong info
I really wanted to pay off the balance asap
To speak with someone & get more definite info
Help me with my issue
Follow this to see how it gets fixed
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Wells Fargo Home Mortgages

Wells Fargo local bank branch
Customer service issue
Reported by GetHuman626356
Apr 24th, 2018 - 3 mons ago
I have an issue with Wells Fargo Home Mortgages too
Not resolved
Seen by 3 customers so far
Similar issue to 69 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman626356 started working on this issue
Apr 24th 10:59pm