POWERBOLT **** (probably more than ** years old) - The unit is failing. It quit working...

GetHuman-messerli's customer service issue with Weiser Lock from September 2018

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The issue in GetHuman-messerli's own words
POWERBOLT **** (probably more than ** years old) - The unit is failing. It quit working one day ago. Pushing the LOCK button does nothing. I replaced the batteries, although I know that batteries of this kind do not fail suddenly. When I installed the new batteries, the unit beeped. I was able to lock and unlock the door several times, then the unit failed again. This happens every time the batteries are reinstalled (not necessarily new). – What do I do next? – Thank you. – Pierre Messerli
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Weiser Lock

Customer service issue
Reported by GetHuman-messerli
Sep 23rd, 2018 - 2 mons ago
I have an issue with Weiser Lock too
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Seen by 1 customer so far
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GetHuman-messerli started working on this issue
Sep 23rd 3:09am