I purchased several products online on March **. I was eligible for a **% discount, SAV...
GetHuman-micknet's customer service issue with Weight Watchers from March 2021
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The issue in GetHuman-micknet's own words
I purchased several products online on March **. I was eligible for a **% discount, SAVEMORE. I entered the code, but it did not apply. Of course I didn’t know that until I saw the price of the order. I tried to fix it or cancel it immediately, but I couldn’t. I called the customer service* and spoke with an agent who told me several times that she could not modify or cancel an order. Once it’s done, it’s done. She reached out to her “authority” who told her cannot do anything. I am extremely upset with this answer. I put in the code* I expected a discount. If not, I wanted to cancel. I would not have ordered that much w*o a discount. For all the good PR from this company , I find it user unfriendly. That’s a shame.
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