I signed up for a * month program which includes a free starter kit. I went to the fir...

GetHuman2597134's customer service issue with Weight Watchers from March 2019

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The issue in GetHuman2597134's own words
I signed up for a * month program which includes a free starter kit. I went to the first meeting and was told I couldn't get the starter kit until they were sure I signed up for six months. They went through all my WW emails and my app but could not find what they were looking for.... I called today to explain that I would like my starter kit as described. They told me to go to the studio. I again explain the issue and asked for a receipt that would meet the requirements of the studio - I was told that was not possible. Is there anyway I can get my starter kit? **Thank you,*Jeannine Noonan (AKA Jeannine Noon)*(***) ***-*****Member*Pass ID: W********
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Weight Watchers

Customer service issue
Reported by GetHuman2597134
Mar 26th, 2019 - 25d ago
I have an issue with Weight Watchers too
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Seen by 3 customers so far
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Timeline
GetHuman2597134 started working on this issue
Mar 26th 3:38pm