Yesterday (Monday) I attended the **:** am meeting at University Park, Sarasota, Fl. le...

GetHuman-frgoldbe's customer service issue with Weight Watchers from December 2018

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The issue in GetHuman-frgoldbe's own words
Yesterday (Monday) I attended the **:** am meeting at University Park, Sarasota, Fl. led by the Wellness Coach listed on the website as Pamela Y. I have been a member of WW for a number of years and I have never had a bad experience at a meeting until yesterday.**During the meeting, the coach read the promotion inviting members to sign up new members to become eligible to win a trip to Hawaii and have the opportunity to meet Oprah. With the coach's words and body language she communicated that to meet Oprah is certainly not a big deal. Then she said that Oprah is "not a favorite" of hers.**From that moment on I could not focus on the meeting. At the end of the meeting I raised my hand and expressed my feeling that the coach failed to create an emotionally safe environment due to her judgmemental behavior. I personally do not want to know that the leader is judgemental, especially about someone she really does not know. If she will judge one person she will judge others. I, as other people, join the program because we are promised nonjudgmental support in our lifelong struggles with food and healthy habits.* The coach's politics, or racism, or unhappiness as a disgruntled employee or gossip, or whatever, is in no way helpful to me. The meetings are not a forum for the coach's issues.**Following the meeting I learned that I am not the only one who had such feelings.**I believe it is important for your organization to have this information, especially for the education and training of coaches. Feel free to contact me for any additional information.**Yours truly,*Francine R Goldberg, Ph.D.
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Weight Watchers

Customer service issue
Reported by GetHuman-frgoldbe
Dec 5th, 2018 - 2 mons ago
I have an issue with Weight Watchers too
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GetHuman-frgoldbe started working on this issue
Dec 5th, 2018 2:53am