Your whole plan has changed for the worse! You used to have free points on most fruit...

GetHuman1695535's customer service issue with Weight Watchers from December 2018

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The issue in GetHuman1695535's own words
Your whole plan has changed for the worse! You used to have free points on most fruit & vegetables which was fine. The "free points" on, for example, eggs and beans don't help at all. The interface on the app and computer has changed to make the whole thing more complicated. It used to be much more straightforward. And to add insult to injury, the customer's method for stopping automatic sign-up payments AFTER the initial agreement is not found on your site* a call has to be made, and after that the info is not clear. After calling I went online to make sure I wouldn't be charged more money & all I could find was a page that said "You've already canceled." Canceled? No, I'm keeping my plan and canceling after the plan is done in three months. It's as if you guys are just trying to con fat people into getting confused. I don't like Weight Watchers at all anymore and will never recommend it to anyone.
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Weight Watchers

Customer service issue
Reported by GetHuman1695535
Dec 5th, 2018 - 2 mons ago
I have an issue with Weight Watchers too
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Seen by 1 customer so far
Similar issue to 1289 others
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Timeline
GetHuman1695535 started working on this issue
Dec 5th, 2018 4:23pm