I've had to call five times since joining WW in June **** for a copy of my monthly rece...

GetHuman1530278's customer service issue with Weight Watchers from November 2018

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The issue in GetHuman1530278's own words
I've had to call five times since joining WW in June **** for a copy of my monthly receipt. I just ended a call with your customer service rep who COULD NOT HELP ME GET copies of my receipts for September & October **, ****. I previously called & spent a lengthy time on the phone with a rep who promised I would get my receipts on WW letterhead via email. I am totally upset & considering quitting WW unless this issue is resolved. I don't feel it's good customer service to have to call each month to obtain a receipt. I also don't think it's good customer service to call again & again & still not obtain receipts. Please fix this problem!!! I received a receipt immediately when I changed my program. That means when I am charged each month, I should immediately receive a receipt via email.

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Weight Watchers

Customer service issue
Reported by GetHuman1530278
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 1133 others
0 customers following this