Have more than one account* therefore, my weekly weigh-ins do not record on my digital...

GetHuman1334415's customer service issue with Weight Watchers from October 2018

Help with my Weight Watchers issue
The issue in GetHuman1334415's own words
Have more than one account* therefore, my weekly weigh-ins do not record on my digital app. Just want one account: W********, which is the one the studio folks are using. I blew off WW app and tried to start again. It does not recognize me as a customer and wants payment. What a mess....
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Weight Watchers

Customer service issue
Reported by GetHuman1334415
Oct 12th, 2018 - 5d ago
I have an issue with Weight Watchers too
Fixed
Seen by 5 customers so far
Similar issue to 932 others
0 customers following this
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Timeline
GetHuman1334415 started working on this issue
Oct 12th 7:34pm
GetHuman1334415 indicated the issue is not fixed yet.
Oct 13th 8:06pm