I recently switched from a meeting pass membership to an online membership. My members...

GetHuman-rutlandl's customer service issue with Weight Watchers from September 2018

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I recently switched from a meeting pass membership to an online membership. My membership at reference number is *********. **When I go online now, my past information regarding my weight is not reflected My Journey. How can I get access to that information and have it reflected in the app?** Also, I’ve been notified that a package from weight watchers is being delivered to my house on Friday. What is that? I did not order anything other than the online membership. The problem is, I am leaving to go out of town on Friday morning for three months, and don’t know if the post office will forward that to my temporary address.
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Weight Watchers

Customer service issue
Reported by GetHuman-rutlandl
Sep 26th, 2018 - 3 mons ago
I have an issue with Weight Watchers too
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GetHuman-rutlandl started working on this issue
Sep 26th 12:14pm
GetHuman-rutlandl confirmed the issue is fixed. Hooray!
Sep 28th 3:09am