I’ve been a member for eons and all of a sudden I’m asked to login. I am very frustrate...

GetHuman-katecole's customer service issue with Weight Watchers from June 2018

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The issue and preferred resolution, in GetHuman-katecole's own words:
I’ve been a member for eons and all of a sudden I’m asked to login. I am very frustrated because who knows what my name and p***word are recently!!!! When I go off the app it all of a sudden asks me to login every time.... help!! I want to talk to a human who can give me simple instructions and fix the issue! ***-***-****
I trust that Weight Watchers will make this right and come up with a resolution that is fair.
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Weight Watchers

Customer service issue
Reported by GetHuman-katecole
Jun 6th, 2018 - 15d ago
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GetHuman-katecole started working on this issue
Jun 6th 8:03pm