I switched from the meetings to doing the online and I can't reset my weight to change...

GetHuman752352's customer service issue with Weight Watchers from June 2018

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The issue and preferred resolution, in GetHuman752352's own words:
I switched from the meetings to doing the online and I can't reset my weight to change the amount of points I get daily
I trust that Weight Watchers will make this right and come up with a resolution that is fair.
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Weight Watchers

Customer service issue
Reported by GetHuman752352
Jun 5th, 2018 - 2 mons ago
I have an issue with Weight Watchers too
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Seen by 5 customers so far
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GetHuman752352 started working on this issue
Jun 5th 3:54pm