My Weekly website is a disaster - need to get access it to update and need 'how to' instructions.

GetHuman5719246's Account Access issue with Weebly from February 2021

13 views | 875 similar | 0 following
Help with my Weebly issue
First: share to improve GetHuman5719246's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5719246's next move: talk to Weebly when they open.
Weebly's call center is closed now. We will send GetHuman5719246 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman5719246 may need:
Name on the account, Billing address, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5719246's own words
I am trying to make changes to an existing website. I need access to my account because my email address has changed. And I need some sort of instruction on how to make changes - both to images and text on the website. ... About * years ago, a friend set up a Weekly website for me. Since I have very little computer skills and absolutely no knowledge about website design, etc., I have basically ignored it. My friend gave me some pointers and I did try to update it a few years ago, Which did not go well and I just made it a bigger mess of it. Many of the images are bad and not done properly, everything is out of date and it has become embarrassing. I have recently done a high profile artist residency and public display. This means people are now actually looking at it, so I need to fix it immediately. Also, I can no longer access it at all, because the email address attached to it (*****@***.com), no longer exists. So I desperately need to talk to someone who can change my email address and tell me, in very simple language, how to start basically from scratch to rebuild the website. Call me at ***-***-**** or email me at *****@***.com
Frustrated that I can't access the account or talk to anyone about it
Want to speak to someone on the phone who can help me
Have been a customer for at least * years.
Have tried to gain access to account, but cannot since my email address has changed.*Have tried to connect to Weekly Support by phone, but just get a recording asking for number I don't have
How GetHuman5719246 fixed the problem

We are waiting for GetHuman5719246 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Weebly's attention and get better help faster. Tap below to get started.
Having Weebly issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5719246 fixes it.
This email address isn't valid

Weebly

I have a Weebly website
Account Access issue
Reported by GetHuman5719246
Feb 3rd, 2021 - 6 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 875 others
0 customers following this

Timeline

GetHuman5719246 started working on this issue
Feb 3rd 6:21pm

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies