I have a weebly site with a paid professional plan. I created another site and I want t...

GetHuman-ijdk's customer service issue with Weebly from February 2020

Help with my Weebly issue
The issue in GetHuman-ijdk's own words
I have a weebly site with a paid professional plan. I created another site and I want the paid plan transferred to the new site because I will take the old one offline. I cannot find a way to do this myself. I tried to delete the old site but weebly won't let me. It gives a message to contact customer support. I put in a request but they haven't gotten back to me and it's been nearly two days.

GetHuman-ijdk did not yet indicate what Weebly should do to make this right.

How GetHuman-ijdk fixed the problem
In their chat, they suggest articles. If none of the articles solve the problem, they have a button way at the bottom for more support. If you click it they give you a pin and you use it to call, chat or emails. I missed the button, it was off my screen
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Weebly

Customer service issue
Reported by GetHuman-ijdk
Feb 18th, 2020 - 8 months ago
Fixed
GetHuman-ijdk shared how to fix
Seen by 6 customers so far
Similar issue to 409 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-ijdk started working on this issue
Feb 18th 1:48am
GetHuman-ijdk confirmed the issue is fixed. Hooray!
Feb 21st 2:04am

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