I built a one page website last Friday and need to edit the site and I keep being direc...

GetHuman3772071's customer service issue with Weebly from October 2019

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The issue in GetHuman3772071's own words
I built a one page website last Friday and need to edit the site and I keep being directed to an old site. I have done all that I have been instructed to do to no avail. I can't pull up the new site which is attached to a giving campaign for my foundation. The link works for some people and not for others. You've got to be kidding me. There has to be a better way to get help. I am on the phone seeking help from an agent and have been on hold now for almost ** minutes. I built the site and paid for the domain and now I can't get any assistance. I've been happy with weebly up tp this point. I hope I don't have to share my experience in a social media post. I know that wix is your competition I may have to suggest that people go there to build a site. I need someone to contact me ASAP to assist my name is Betty Neal Mantion ***-***-**** *****@***.com

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Weebly

Customer service issue
Reported by GetHuman3772071
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 378 others
0 customers following this

Timeline

GetHuman3772071 started working on this issue
Oct 15th, 2019 10:04pm
GetHuman3772071 indicated the issue is not fixed yet.
Oct 18th, 2019 2:57am