the number you sent the code to is a land line. what is it you do not understand, quest...

GetHuman-sherli's customer service issue with Webroot from December 2020

12 views | 112 similar | 0 following
Help with my Webroot issue
Next: our robot will wait on hold for GetHuman-sherli to get a Webroot rep on the line!
Always use the GetHuman Phone to call Webroot. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-sherli's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sherli may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-sherli's own words
the number you sent the code to is a land line. what is it you do not understand, question do you have a record of me as paid for the service? if you do can you put webroot back onto my desk top. if not can you let me know so I can change my provider. I need you to reinstalled the anti virus. I want you to remotely place webroot on my pc. I want a human response. I want you to activate my anti virus. I want to get the product that I am paying for. I want you to stop giving me the run around is that enough detail?

GetHuman-sherli did not yet indicate what Webroot should do to make this right.

How GetHuman-sherli fixed the problem

We are waiting for GetHuman-sherli to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Webroot's attention and get better help faster. Tap below to get started.
Having Webroot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sherli fixes it.
This email address isn't valid

Webroot

Customer service issue
Reported by GetHuman-sherli
Dec 9th, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 112 others
0 customers following this

Timeline

GetHuman-sherli started working on this issue
Dec 9th, 2020 2:05am