Frigging Codes Don't Work

GetHuman-lynnso's Technical support issue with Webroot from August 2020

Help with my Webroot issue
First: share to improve GetHuman-lynnso's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lynnso may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-lynnso's own words
I started out by trying to reinstall my program on my new computer, but your Get Human is just another frigging scam. You have no intentions of helping anyone ... This is a crock and a bunch of B.S. is the problem. You have no intentions of connecting me to a human being to find out why this won't transfer to my new computer. The four- digit codes you have sent, TWICE, say hmmm that code doesn't match. Utter ******** is what it is so you can take it and shove it, and I will call my credit card to have them fight this battle. They'll retrieve my costs when they try to go through the **** you call getting hold of a human being. Thanks for nothing Webroot. Stick your program where the sun don't shine. ** I purchased and set up Webroot on my old computer which is no longer and I can't get to the information in the computer to transfer it to the new computer. I went online and did the "reinstall" thing. I have my Key Code and did the download only nothing happens when I go into the "file." I double-click and it opens the little thing but nothing from there. Nothing comes up asking me to put in my Keycode. I even put my Webroot CD in, but nothing happens nor does it bring up anything for me to put in my keycode.
Your ********. Does that explain it enough. I'm a ** year old woman and I've had it with your ******** through and through. You offer no help and didn't plan on it.
Filling all this out is such a frigging waste of time, but you already know that. I expected you to do what you said you would do. PROBABLY CAME STRAIGHT FROM CHINA OR I'M TYPING THIS TO SOMEONE IN CHINA. My next program will come off FOX News and guaranteed to be MADE IN THE U.S.A. So take Webroot and shove your ****.
I WAS a customer for two years.
F-U ********
How GetHuman-lynnso fixed the problem

We are waiting for GetHuman-lynnso to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Webroot's attention and get better help faster. Tap below to get started.
Having Webroot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Webroot Secure Anywhere
Technical support issue
Reported by GetHuman-lynnso
Aug 14th, 2020 - 6 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 76 others
0 customers following this


GetHuman-lynnso started working on this issue
Aug 14th, 2020 5:49pm
GetHuman-lynnso indicated the issue is not fixed yet.
Aug 15th, 2020 6:26pm
GetHuman-lynnso indicated the issue is not fixed yet.
Aug 15th, 2020 6:30pm
GetHuman-lynnso indicated the issue is not fixed yet.
Aug 15th, 2020 6:31pm
GetHuman-lynnso indicated the issue is not fixed yet.
Aug 15th, 2020 6:46pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies