after several scans it says still infected to call your technical service number

GetHuman-billyalt's Technical support issue with Webroot from April 2020

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The issue in GetHuman-billyalt's own words
The problem: after several scans it says still infected to call your technical service number

GetHuman-billyalt did not yet indicate what Webroot should do to make this right.

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Technical support issue
Reported by GetHuman-billyalt
Apr 9th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 58 others
0 customers following this

Timeline

GetHuman-billyalt started working on this issue
Apr 9th, 2020 3:02am
GetHuman-billyalt indicated the issue is not fixed yet.
Apr 14th, 2020 2:53pm